Your receptionist cannot keep up with the callers' questions? The Facebook page is flooded with customers' comments and you don't have the capacity to answer all of them which results in bad ratings? You write detailed product descriptions in vain because you constantly have to answer questions about them and don't have time to focus on your own work?
The solution is the same in all cases: a professional customer service, which reaches and serves customers through all channels possible.
Phone, email, webpage, chat, fb messenger, Viber, SMS, mail - we offer the management for all of them.
We’ve gained broad experience in this field within Hungary. We've been continuously operating BMW Group's Client Relationship Center since 2010
Our stable, experienced team and effective communication with our clients are the factors which help us to manage your client service by saving your time and energy.
We put great emphasis on ensuring our colleagues' communication to be of the highest standard through all channels regarding customer requests and complaint management.
We enable even smaller customer services to function cost efficiently, in order to give their clients the information they need in the fastest and most convenient way possible. Excellent communication with customers and partners along with their satisfaction leads straight to the company's good reputation and revenue growth.
Contact us and you'll be answered in the shortest time possible!